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Reputation Pro

Build credibility with travelers

Increase your reviews, manage your reputation, and impact your ranking

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More reviews, visibility – and bookings

Impact your ranking and bubble score

Invite travelers to describe their stay – and build credibility along the way

  • Collect more reviews easily by reaching guests with request emails
  • Personalize your message with custom templates and surveys

Never miss a review

Stay connected with your guests by responding to their thoughts, suggestions, and concerns

  • Get review notifications so you can deal with any issues as and thank travelers for reviews
  • Choose when and how you’re notified so you can act quickly on guest feedback

Save time in responding to guests

Easily manage your reputation across multiple platforms

  • See your reviews across Tripadvisor, Google, Facebook and large OTAs — all on one page
  • Use one centralized dashboard to respond to reviews and save precious time

Improve the guest experience

Get a summary of Tripadvisor’s review insights to see what’s driving guest feedback (and benchmark against competitors)

  • Use our industry-leading insights — and take steps to make guests love you even more
  • Discover what’s driving both positive and negative guest feedback
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Reputation-Pro_banner-Review-automation

Looking for even more convenience?

Try automating your review request emails. With this add-on, instead of manually sending each email, you can set the outreach cadence that works best for you via PMS integration

Reviews drive bookings

Travelers depend on guest feedback to make decisions. As travel picks up again, it’s essential to prove your credibility and instill confidence in potential guests.

86%

of our users say reviews help them feel confident


Source: Power of Reviews, Tripadvisor/Ipsos MORI

Having reviews is vital in the accommodation industry, but you don’t want to badger your guests for a review. Before using Reputation Pro, review collection efforts were a hit or miss, but since I started using the product they’ve gone up by 50-60%. I like that I can see and respond to my reviews in one place and I don’t have to monitor each website – I am sent a notice when I get a new review.”

Deb Morelock, Star of Texas Bed & Breakfast

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